Westnet Broadband - I've signed up, what's next?

Once your new Westnet Broadband service is activated, you'll have access to fast internet, quota-free Freezone content and award-winning 24/7 customer service.

  • It takes between 5 and 10 working days to get connected. If your wait exceeds 10 days, call Westnet Support on 1300 786 068 and we'll check on your application.
  • We will be in contact each step of the way via email or SMS, with notification as soon as your Broadband is ready to use.
  • If you've ordered broadband hardware, you'll receive it by courier along with all the instructions for getting online.
  • You can track the progress of your application in MyAccount.

So, what now?

  • Access the internet while you wait
    You get a free Westnet Dialup account as soon as you sign up, so you can still get online while waiting for your broadband to be activated. Westnet Dialup guides
  • Learn about the Westnet Freezone
    Thanks to our relationship with iiNet, Westnet Broadband members receive access to the Freezone. It's home to heaps of great sites, TV shows and software, sports, video, online gaming and radio - quota free. Learn about the Freezone.
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