Inbound Services

• Overview

More Information

• Terms, Fees & Guarantees

Business Solutions

Westnet Inbound Services

Enhance your business image with a 1300, 13 or 1800 number from Westnet so letting your customers easily contact you at any time.

Feature	1300 and 13 numbers	1800 numbers
Calls from local fixed line	free for first 15 mins 9c per minute thereafter	11c connection 9c per minute
Calls from national fixed line	14c per minute	11c connection 14c per minute
Calls from mobiles	17c per minute	11c connection 17c per minute
Mobile as answering point	11c connection 44c per minute	11c connection 44c per minute

If you already have a 1300, 13 or 1800 number with another carrier, you can easily switch to Westnet's awesome customer service, and keep your number.

Benefits of an Inbound Service

• Better customer service with a single contact number Australia-wide.
• One number, you can keep even if you relocate your office.
• Increased market reach by promoting your number nationally, or targeting specific areas.
• Low cost - the first 15 minutes are free for incoming local calls on 13/1300 services.
• Customised solutions allow you to divert calls based on origin, time of day or busy lines.

What are 1300, 13 and 1800 numbers?

1300	A 10-digit number allowing your customers to call your business from anywhere in Australia, for a low, untimed charge per call.
13	An easy to remember 6-digit number so your customers can call your business from anywhere in Australia, for a low, untimed charge per call.
1800	Allows your customers to call your business from anywhere in Australia for free from most fixed phones.

Low untimed charges apply to calls from fixed lines, with the exception of 1800 numbers. Calls from mobiles will be charged at the applicable carrier rate.