Business VOIP

Business Solutions

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Westnet Business VOIP Call Features

Westnet Business VOIP includes a range of useful call features, giving you more control and enabling you to do more with your service.

freeCall Forwarding Always

With Call Forwarding Always you can redirect all your calls to another destination. When activated, you need to supply a forwarding number.
Standard call charges apply.

Activate Call Forwarding Always

freeCall Forwarding Busy

Use Call Forwarding Busy to redirect calls to another destination when an incoming call encounters a busy condition. When activated, you need to supply a forwarding number.
Standard call charges apply.

Activate Call Forwarding Busy

freeCall Forwarding No Answer

Use Call Forwarding No Answer to redirect calls to another destination when an incoming call is not answered within eight rings. When activating please specify the forwarding number that you wish calls to forward to in the case of eight rings being reached.
Standard call charges apply.

Activate Call Forwarding No Answer

freeCall Waiting

With Call Waiting you can answer a call while already engaged in another call. When a second call is received while you are on the phone you are informed via a call waiting tone. You can then switch to the new caller party and hold the original party. There is no charge for this service.

Activate Call Waiting

freeDo Not Disturb

With Do Not Disturb you can set your line to busy (engaged tone) or forwarded to voice mail as below. If Voice Mail is not activated a busy (engaged tone) will be presented to any party calling you.

Activate Do Not Disturb

freeVoicemail

With Voice Messaging you can record messages for calls that are not answered within a specified number of rings, receive busy treatment, or are transferred directly to voice mail. Callers have the option of reviewing and/or changing their message. This Service comes with Free Voicemail Support. Voicemail also includes:
  • Voice Mail Waiting Indication - A stutter tone is provided via the telephone when new messages reside in the voice mailbox.
  • Voice Messaging to Email - Enables you to have voice messages delivered to a specified email address in the form of an email message with a WAV file attachment. If available, the callers name and number are also included in the email subject line.
Standard call Charges apply.

Activate Voice Mail

freeCalling Line ID Delivery Blocking (CLID)

With CLID you can block the delivery of your identity to the person you are calling. To activate CLID dial *67 before you make the call.

freeCall Return

With Call Return you can call the last party that called you, whether or not you answered their call. The system stores the number of the last party to call, and connects you to them.
To call back the last party that called, dial *69.

freeThree Way Calling

With Three Way Calling you can make a three way call with two parties, in which all parties can communicate with each other.
To make a three way call:
  • Make a call using your phone
  • Press the flash/hangup button once
  • Dial the second person
  • Press the flash/hangup button once then press 3

Optional Features

These features are optional on this service. You can configure, activate and deactivate the following features via MyAccount.

$1.95/monthSimultaneous Ring

With Simultaneous Ring you can have multiple phones ring simultaneously when calls are received on your phone number. The first phone to be answered is connected. For example, calls to your desk phone could also ring your mobile phone, in case you are not at your desk.

Activate Simultaneous Ring

$1.95/monthSequential Ring

With Sequential Ring you can ring up to three locations (in addition to the base location) in the sequence you supply for a specified number of rings.

Activate Sequential Ring

$1.95/monthMusic On Hold

With Music on Hold you can entertain your friends and family when you put them on hold. Music available includes: Rock, POP, Jazz/Funk and Dance.

Activate Music on Hold
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