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* bliink update: Good news for PGS and RIM 'victims'
* Network Abuse
* bliink – Another Milestone
* Atlantis Prepaid Dialup Account Changes
* Keeping your Domain Records Up-to-date
* New Junk Mail Tagging Service
* Final Notification of a Network Change
* Contact Us


Bliink update: Good news for PGS and RIM 'victims'

If you have previously been rejected for ADSL due to a Pair Gain System (PGS) or Remote Integrated Multiplexer (RIM), a new qualification process may now mean you can have ADSL.

PGS is a method used by Telstra to double up the utilization of phone lines by splitting the copper wire coming into a premises. Due to the nature of Paired Gain it is impossible for those line types to get ADSL.

Our supplier can now check for an alternate path with full copper which if found would enable you to have ADSL on your line.

If an alternative path is available, a transposition of your line will be done (this may cause a short outage on your line), and the application tends to take longer than normal due to the manual processes.

If you would like to reapply for bliink ADSL please visit:
https://signup.iinet.net.au/bliink/


Network Abuse

iiNet receives queries on network abuse every day.

Network abuse can include hacking attempts, port scanning and the spoofing of IP addresses or identities. These are just some of the many types of network abuse.

If you have recently been affected by any type of Network abuse please report it to a Law Enforcement Agency.

However, before reporting the abuse please ensure that the source IP address doesn't start with 203.59.130 or 203.59.24. These addresses are often used for testing open security holes by our Customer Service Technicians. Any reports from these addresses should be ignored. However, if you are unsure please contact our Customer Service Centre.

iiNet maintains a strong stance against network abuse, and any such abuse by iiNet clients is in violation of sections 5.4 and 5.5 of the Acceptable Use Policy. If such abuse is detected or reported, iiNet reserves the right to terminate the abusers' accounts or levy a reasonable fee for any costs incurred as a result of the abuse.

For further information please see our "Suspension & Abuse" section of out Standard Form of Agreement:
http://www.iinet.net.au/products/sfoa.html#tandc


bliink – Another Milestone

bliink recently reached another milestone. In its June edition, the well respected computer and consumer magazine ‘Australian Personal Computer’ chose iiNet’s bliink 512 flat rate account as the ‘best all-rounder’ broadband product in the market.

The magazine reviewed over 90 broadband ISP’s and iiNet’s 512 bliink product received the following mention: ”…with a steady 512Kbit/s speed plus a total of 12GB of downloads for $79.95 iiNet’s value is unmatched.”

The popularity of iiNet’s bliink broadband flat rate broadband products is increasingly evident. In June, iiNet signed up its 20,000th broadband customer, which makes iiNet the second biggest ADSL broadband provider in Australia.

So if you are interested in fast downloads, always on Internet, no dial up costs and flat rate billing have a look at our bliink broadband products at:
http://www.iinet.net.au/products/index.html


Atlantis Prepaid Dialup Account Changes

Our prepaid Atlantis account is now cheaper!

Extra usage of this account was charged at $1.20 per hour, but as of March 2003 this charge has been reduced to $1.00 per hour. With this saving everyone can afford access to the World Wide Web, email, network news, IRC and FTP.

For more information on our dialup products please visit:
http://www.iinet.net.au/products/dialup/index.html


Keeping Your Domain Records Up to Date

If you have recently moved premises, or changed your email address or telephone number, you may find that your domain name record requires updating. It is important that these records are kept up-to-date, otherwise you may miss out on vital information from the Registrar or the Administrative body for your domain. This could include the invoice for your domain name license renewal.

In order to check that your domain records are up to date, please visit one of the following URLs:

For .au domains:
http://www.ausregistry.com.au/domains/search.php

For other domains:
http://www.geektools.com/cgi-bin/proxy.cgi

If you know that your domain is registered with Network Solutions, please visit:
http://www.networksolutions.com/en_US/whois/index.jhtml

If your domain records require updating and you feel confident in performing this task yourself, please do so.

If you would prefer that iiNet does this on your behalf, please send an email with the following details to support@iinet.net.au

  • Domain name
  • Contact Name
  • Postal Address
  • Telephone Number
  • Email address
Our Domains team will look after the rest!

Please note we may need to contact you for further information.


New Junk Mail Tagging Service

With the ever increasing number of unsolicited junk emails (also known as spam) being sent to people, iiNet is pleased to announce the launch of our spam tagging service. This is now available as an option on all accounts, for no added charge.

How can I enable spam tagging?

Spam tagging can be enabled via the iiNet Toolbox, found at :
https://toolbox.iinet.net.au

Simply follow the prompts.

How does it work?

iiSpam utilises a pre-defined list of criteria to determine whether or not an email is unsolicited. Should the system determine a message to be spam, ‘iiSPAM’ will be prefixed to the subject line of the message. It is important to remember that the tagging system will not delete messages on its own accord.

What else do I need to do?

By default, the spam is simply tagged with ‘iiSPAM’ – no further action will be taken. We believe this will allow clients to easily determine what is spam, and what is not. Should you wish for the spam to be automatically deleted, it is possible to set up your email client with filters, to automatically delete offending messages. If need be, iiNet Customer Service can assist further.


Final Notification of a Network Change

In January iiNet advised that the facility to specify any manual entry for an iiNet proxy in your web-browser would be shut down.

Please note that this function ceased to operate with effect of 9th June 2003.

If you have one of these proxies specified you will be unable to access web-pages, as the Cache Engines will not honour the request.

If this is the case we ask that you remove these manual proxy configuration settings from your web-browser.

Should you have any queries please contact our Customer Service Centre.


Contact Us

iiNet Support can be reached 24 hours, 7 days a week by the following methods:

Phone: 13 22 58 (National)*
(08) 9214 2222 (Perth Metro)
Fax: (08) 9214 2211
Electronic: http://www.iinet.net.au/contact/

*local call cost, higher charges may apply for calls made from public or mobile telephones.

We would like to thank you for taking the time to read this newsletter, and hope that it has been helpful and informative.

This newsletter was compiled by Kylie Metropolis, with contributions from Jason Moore, Emma Van Trienan, Chris Blacklock, Karen Robinson, Colin Taylor, Philipp Schaper, and Jason Backshall.




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