Westnet Dialup Terms, Fees & Guarantees

Westnet's reliability and service quality is backed by our Customer Relationship Agreement.
This page contains a quick summary of the terms, fees and guarantees that come with your Westnet Dialup service. If you have any questions, please don't hesitate to contact Westnet Support on 1300 786 068.

Fees

Plan & Contract Fees
Early termination fee
If you cancel your account before the end of the account period, a once-off early termination fee applies. 		$39

Fair Contract Guarantee

When you sign up to an optional fixed term contract, you commit to retain your service for the set period. However, our Fair Contract Guarantee lets you change between plans at any time without the breaking your agreed contract.

If you upgrade your plan, we will absorb the administration costs. If you change to a plan of equal or lesser value, a small administration fee applies.

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