Hardware & Software
Sales & Support
Support: 1300 786 068
Westnet Mobile Broadband Hardware
New members can purchase Westnet hardware when signing up for broadband. If you're a current Westnet member, you can also log in to MyAccount to make a purchase.
Mobile Broadband Modems
To use your Mobile Broadband connection, you will need a Westnet USB modem. This is a device that enables your computer to connect to the Mobile Broadband network.
| Mobile Broadband Hardware | 12 month contract | 24 month contract |
|---|---|---|
| Standard modem | $99 | Free |
Our standard modem comes included when you take a Mobile Broadband plan on a 24-month contract. |
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| Premium modem | $149 | $49 |
Get a Westnet Premium modem for just $49 when you take Mobile Broadband on a 24-month contract. |
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| SIM only | $25 | N/A |
Westnet SIM-only options are available on a 12-month contract for members who already have a compatible USB modem. |
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Minimum system requirements
- Standard USB interface
- Microsoft Windows 2000, XP or Vista
- MAC OS X 10.3.7 and above
- 50MB free hard disk space
- 128MB RAM
Additional hardware
| Device | Price |
|---|---|
| External antenna | $49.95 |
Extend your modem's range with an external antenna. It connects to your 3G modem to increase signal strength and in some cases can increase speeds too. |
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| 3G Router | $149 |
Share your Mobile Broadband service with others in your home or office. |
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10-day return policy
Customers experiencing difficulties with connection or dissatisfaction with the coverage at their primary place of use, may be eligible to return the hardware and cancel their contract with no penalties if they contact Westnet within 10 days of the Mobile Broadband service being activated.
To be eligible for this grace period, you must have provided a valid address and passed our service qualification checks when you signed up for this service.
Purchase now
- New members can purchase hardware when signing up for a Westnet Broadband account.
- If you're an existing member, you can also purchase through MyAccount.
Any purchase of additional Westnet hardware without a modem will incur a $15 shipping fee per order (not per item). Delivery is arranged through Australian Air Express.



