Privacy Policy
Westnet takes its responsibility to protect your personal and financial information.
Our Privacy Policy
Westnet operates under strict privacy guidelines outlined by the Federal Governments Privacy Act (see www.privacy.gov.au)
Personal Information
In order to conduct business there is certain information that Westnet requires from members such as your name, date of birth, address, telephone numbers, payment details along with any survey responses or information supplied for competitions you choose to enter.
Use of Personal Information
There are two primary reasons Westnet requires such information.
There are two primary reasons Westnet requires such information.
- To supply services to our members:
• including market research and product development purposes; - To enable us to communicate with members:
• To identify members when they contact Westnet;
• also general administrative purposes involving customer service records and connection logs.
• for billing-related reasons including debt collection;
• to inform members of any changes/ improvements/ additions to our service offerings.
Protection of personal information
Westnet collects and stores information in electronic and/or hardcopy formats. Stringent measures are taken, in accordance with Government legislation, to guarantee that all information provided is kept confidential and secure. Provisions are in place to ensure that members ' accounts are only viewable by those personnel within the organisation that have the appropriate security clearance.
Westnet collects and stores information in electronic and/or hardcopy formats. Stringent measures are taken, in accordance with Government legislation, to guarantee that all information provided is kept confidential and secure. Provisions are in place to ensure that members ' accounts are only viewable by those personnel within the organisation that have the appropriate security clearance.
Disclosure of Personal Information
Under no circumstances will Westnet sell members' information. The only time information is disclosed to a third party is when it is integral related to the provision and/or improvement of services or if Westnet is required to do so by Australian law. In both cases these entities meet with strict guidelines to preserve members ' privacy. Our third party suppliers will not contact Westnet members unless expressly requested to do so by the member themselves.
Under no circumstances will Westnet sell members' information. The only time information is disclosed to a third party is when it is integral related to the provision and/or improvement of services or if Westnet is required to do so by Australian law. In both cases these entities meet with strict guidelines to preserve members ' privacy. Our third party suppliers will not contact Westnet members unless expressly requested to do so by the member themselves.
Members Access to their Account Details
Members are able to view and update their account information at any time online through the MyAccount section of the website.
Members are able to view and update their account information at any time online through the MyAccount section of the website.
Cookies
Saving of passwords, and pre-population of information is made possible by cookies. Cookies are simply small text files that are automatically saved on your computer when you visit or interact with a website.
For our members' convenience, Westnet uses cookies. These pieces of information are applied to our site to enhance its functionality to save you having to input the same information time and time again.
Westnet does not use cookies to store personal information about you or to track your internet usage.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Westnet use Nielsen NetRatings technology to record website visitation, interaction and usage off Westnet's MyWestnet and 3FL sites.
The data recorded is strictly of a non-personal nature and is used to assist us in improving content and services offered. Information recorded relates to website traffic and usage statistics.
Email addresses recorded by Westnet through MyWestnet and 3FL for specific requested services and subscriptions (such as MyWestnet Video Update and Newsletters) are not disclosed to third parties and remain secured by Westnet. Members are able to opt out of receiving such material at any time by unsubscribing through the specified channels.
Saving of passwords, and pre-population of information is made possible by cookies. Cookies are simply small text files that are automatically saved on your computer when you visit or interact with a website.
For our members' convenience, Westnet uses cookies. These pieces of information are applied to our site to enhance its functionality to save you having to input the same information time and time again.
Westnet does not use cookies to store personal information about you or to track your internet usage.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Westnet use Nielsen NetRatings technology to record website visitation, interaction and usage off Westnet's MyWestnet and 3FL sites.
The data recorded is strictly of a non-personal nature and is used to assist us in improving content and services offered. Information recorded relates to website traffic and usage statistics.
Email addresses recorded by Westnet through MyWestnet and 3FL for specific requested services and subscriptions (such as MyWestnet Video Update and Newsletters) are not disclosed to third parties and remain secured by Westnet. Members are able to opt out of receiving such material at any time by unsubscribing through the specified channels.
Changes to Privacy Policy
Westnet is committed to enhancing our members experience through enhancements to existing services and investment in new technologies. As such we will update our Privacy Policy as necessary. Any changes to our privacy policy will be communicated to members via email or in our monthly Westnet newsletter and will be viewable on this page.
Westnet is committed to enhancing our members experience through enhancements to existing services and investment in new technologies. As such we will update our Privacy Policy as necessary. Any changes to our privacy policy will be communicated to members via email or in our monthly Westnet newsletter and will be viewable on this page.
Westnet Privacy Officer
If you have any questions in regards to Westnet's Privacy Policy please do not hesitate to contact our Privacy Officer
If you have any questions in regards to Westnet's Privacy Policy please do not hesitate to contact our Privacy Officer
via email:
or letter:
The Westnet Privacy Officer
GPO Box C121
Perth, Western Australia 6839.