MyEmail
MyEmail, Westnet's webmail platform, is packed full of features designed to make your email more intuitive and easier to use, enhancing your email experience. Westnet have researched extensively to find an email platform which will provide a more enriched email life for all of our current and future members and we are sure you will be pleased with the additional functions available to you.
Features
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Innovative new design |
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Powerful search functionA faster and more powerful search function, allowing you to search your entire inbox with one keyword in a quick find search bar. |
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Cool calendar toolsCool calendar features enabling your calendar and inbox to act as one. Simply hover over a date within an email to see scheduled appointments in your calendar. You can share, delegate, manage or subscribe to multiple calendars. An imported reference calendar will automatically place public holidays or even the schedule of you local sports team. |
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Quick and easy document previews'Mousing' over content gives you full details of your contacts (address, phone number etc) and previews websites and attachments. |
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ZimletsA Zimlet is a cool third party program which can offer 'mash ups' - cool features you wouldn't expect from your email, which use outside technologies. Video Live! Zimlet - allows you to drag and drop YouTube and Google Video links received via email, into a window in your Webmail interface which then runs the video so you no longer have to navigate away from Webmail to go to the YouTube or Google Video websites. Google translator - translate email content or conversations quickly and easily using the Google translator zimlet. Simply select the email/conversation you would like to translate and drag it across to the Google translator zimlet (icon appears in left hand side of your webmail) and select the language you would like it to be translated into. The translated content will appear. Wikipedia - look up anything and everything on Wikipedia with the Wikipedia zimlet. Just hover over the Wikipedia icon (in left hand side of your webmail) and a search bar will appear for you to submit what you want to look up, then press ok. You will then be taken to the relevant Wikipedia article. It's as simple as that. Additional Zimlets will be added over time. Please note: Features, Benefits and Preferences displayed within tutorials may vary depending on availability at launch. |
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AwardsWestnet has carefully selected Zimbra, who are the leader in next-generation messaging and collaboration software, for this webmail platform software. Zimbra's market changing approach to messaging and collaboration has received significant recognition in the industry. Technology of the Year: Applications – 2007 Best Document Management/Collaboration Product – 2007 The 20 Most Innovative Products of the Year – 2006 Best Communication or Collaboration Suite – 2006 |
MyEmail Pricing
There are a number of different plans available to you within our webmail platform and all additional free email addresses will be the same account type as your principal account.
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Price |
Email
Protection |
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| MyEmail Extras 50MB | $0 |
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| 50MB storage space, address book, calendar, advanced search,message flagging, drag and drop functionality and up to six free email addresses. | ||
| MyEmail Advanced 200MB | $30 per year |
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| 200MB of storage space, address book, calendar, advanced search, tagging, mail filters, saved searches and up to six free email addresses. | ||
| MyEmail ProPlus1 | $50 per year |
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| All features of Advanced, 1GB storage space, calendar sharing, an easy document creation tool, multiple mail identities and more. 1 additional address only. | ||
Email Protection
What is it?
Westnet's Email Protection package can scan your incoming email for viruses and spam before they reach your Westnet mailbox. This decreases the likelihood of a harmful message infecting your computer. Click here for more information on Email Protection.
How can I get Email Protection?
You will need to upgrade to the Advanced plan by visiting MyAccount.
The ProPlus1 plan also includes Email Protection. This plan is available to members who wish to add an extra email address to their account and benefit from additional features such as Saved Searches. If you wish to purchase a ProPlus1 plan please contact our Account department on 1300 855 006. The cost to purchase an additional ProPlus1 plan is $50 per year.
Frequently Asked Questions
| Are there different types of Westnet Webmail plans? |
| What plan have I been switched over to? |
| If you did not have our Email Protection service you have been automatically transferred to the Extras plan. Customers who had Email Protection on their account have been automatically switched over to the Advanced plan (Email Protection is an included feature of this plan). If you had an additional paid email address, this address only has been migrated to a ProPlus1 plan. |
| I have up to five additional free mailboxes, which account type will they transfer to? |
| What is Email Protection? |
Westnet's Email Protection package can scan your incoming email for viruses and spam before they reach your Westnet mailbox. This decreases the likelihood of a harmful message infecting your computer. Email Protection has been offered as a separately priced product from Westnet to date. It will be now provided as a feature of the Advanced plan and can no longer be purchased as a separate product. If an email containing a virus is detected, the entire message is discarded and a notification message is sent to you detailing the infection. If a message has a 'spam probability' of 50% or more, it will also be intercepted and a daily summary of all spam emails quarantined will be sent to you. From this summary email you are able to release spam messages of interest back to your email box. For more information on Email Protection which is a feature of the Advanced plan, or to upgrade to the Advanced plan, please click here. |
| Did I lose any information when I was migrated over to Webmail? |
| How do I know how to use the new webmail platform? |
Visit MyHelp for comprehensive information on how to check your inbox, reply to an email, place an email in a folder and a whole heap more. A number of tutorials are available on this page. These tutorials will provide you with a walk through guide to commonly used functions of Webmail including; How to check my inbox, reply to an email, delete an email, place an email in a folder and send an email. |
| How much space will I have to store my emails? |
| Can I buy additional email storage? |
Yes. All those on the Extras plan can increase their storage space to 200MB for $15 per year. All those on the Extras plan can increase their storage space to 200MB and have Email Protection for $30 per year. All those on the Advanced plan can increase their storage space to 500MB for $20 per year, or to 1GB for $40 per year. |
| I did not want to change my email system, can I stay on the old one? |
| Is there a lighter version of Webmail for members? |
| Yes there is a 'Lite' version available for use and recommended for those with slow internet connections. To access the 'Lite' version you will simply need to check the 'Lite Client' box as you go to log in to Webmail. Dialup members may prefer to use the Lite version however there are some limitations if you choose this option. As you log in to the 'lite' version, it will be quicker to load, but it will not contain all the features of the full version. The login page will also remember that you selected the 'Lite' version and will always have that pre-selected for you. |
| Can I check my emails using a mobile device? |
| What happens if I want to access my emails using POP3? |
| You can use your favourite email client, be it Outlook, Thunderbird etc. to connect to Webmail using POP3. If you have previously elected to leave a copy of all your POP3 messages on the Westnet mail server ("Leave messages on server" or "Leave a copy of messages on server") then the first time you log into your mailbox using POP3 after it has been migrated your email client will need to re-download all your messages. This is required in order to re-synchronise your mail client with the new Westnet server. This will only occur the first time you log into your new mailbox using POP3 and you have previously enabled leaving a copy of your messages on the server. When you use POP3 on subsequent occasions, only new messages will be retrieved. |
| Why am I not able to switch from the Lite client to Advanced? |
| What contributes to my mailbox size? |
| Every message in your mailbox is counted towards your total mailbox size. If you are a webmail user, additional items such as your Calendar, Contacts, Tasks and Documents, which are stored within the webmail client, will also contribute to your total mailbox usage. If you have lots of contacts within your webmail contacts list, as well as lots of calendar, document or task entries, you may find that you start exceeding your allocated mailbox quota sooner. To ensure that you maximise your mailbox storage, try to remember to periodically empty your Sent Items, Deleted Items, and Drafts folders as well as periodically reviewing your usage of the additional features offered by the webmail client. |
| How long does it take for my password reset to take effect in Westnet webmail? |
More Information
- Read the Webmail Terms and Conditions
- Read the General Terms and Conditions
- Any questions? Check out My Help
- Read what others have said about Westnet?
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