Virtual Private Network

Westnet provides a Private IP Virtual Private Network (VPN) service offering a fully managed, secure and independent VPN solution for organisations requiring fast and reliable connections between offices.

Whether you want a detailed quote or you just a little more information on how a VPN can improve your organisation, our Business Solutions team can provide the answers. Simply call 1300 786 006 or fill out an online enquiry form here.

About our VPN service

Our VPN service is supplied and managed by PowerTel who owns and operates the third largest fixed fibre-optic telecommunications network and is one of the largest alternative DSL networks in Australia.

Utilising PowerTel infrastructure enables Westnet to guarantee the availability of the service with an SLA of 99.9% for the VPN service. As data is not carried over the internet, the PowerTel VPN service is completely secure. PowerTel VPN's have been successfully integrated with ISDN, FRAME and other technologies, so if ADSL is not available at all of your offices, you can still take advantage of the VPN using other technologies. No additional software needs to be installed on individual PC's. The router is the single point of authentication and only requires the one login for all PC's located on your network.

How our VPN service can benefit you

• Our secure, reliable, high quality fixed fibre-optic network means you can trust your communications needs are taken care of.
  
• High speed internet connectivity and upstream and downstream data rates optimises the efficiency of your communications.
• Access to dedicated Account Managers provides you with expert advice and support.
• FREE Traffic between sites.
• Industry leading Service Level Agreement of 99.9% uptime, allowing you to focus on your core business activities.
• Tailored solutions to suit your business needs.
• Remote office access provides flexibility for your workforce.
• A scalable service caters for business expansion with little or no additional capital investment.

Our Service Level Agreement

• 99.9% service availability target
• 1 hour fault response target
• 4 hour fault restoration target
• Scheduled Outage Email Notifications
• Please allow a minimum of 21 working days for service connection to be completed (unless otherwise notified). Connection time is also dependant on port availability
• For more information, please read our Service Level Agreement

Private IP VPN Account information

• IP VPN pricing includes Silver QoS (Quality of Service) which ensures that packets are sent and received in the correct priority order. A Subnet 4 (/30) is also included in the price of the IP VPN connection. All data in the IP VPN is unlimited and included in the monthly fee for the connection.
• If you would like to send us your network diagram please do so by sending an email to business@westnet.com.au and we will contact you in due course.

Looking for more VPN options?

Via our partnership with iiNet, check out more VPN plans.