Australia's number one ISP in customer service
Sales: 13 19 60   Support: 1300 786 068   Billing: 1300 855 006

Getting Connected to Satellite

Satellite Setup and Hardware Options

New Connection ABG Eligible

(12 Month Contract)

FREE

New Connection ABG Ineligible

For a standard installation*.
(Standard Agreement)

$2750

Transfer to Westnet

(No Contract)

FREE

Getting Connected

What do you need to do in order to get connected?

Westnet makes it easy for you.

After signing up to Westnet Satellite Broadband, a registered installer will contact you to organise an installation date. Installation takes approximately 21 to 28 days. Once the installer has been to your house to install the roof mounted dish and connect you with Westnet Satellite hardware, you will be online within minutes.

If you opt for an Australian Broadband Guarantee plan (12 month contract with associated discounts and benefits) a $120 pro-rata cancellation fee applies.

Customers wishing to transfer their existing service to Westnet from another IPSTAR provider are able to do so by contacting the Westnet Sales team on 1300 937 863.

Westnet customers transferring from another provider are not eligible for price promotion discounts but are eligible for bundling discounts.

Satellite Hardware Installation

Westnet Satellite Broadband equipment includes:

Indoor Unit: includes Satellite modem.

Outdoor Unit: includes a Satellite dish, antenna, block up converter, LNB and feed assembly.

ABG Eligible - Fully subsidised.
ABG Ineligible - $2,750 for standand install.

Installation T&Cs

* In general, a standard installation refers to a single storey, 84cm satellite dish roof mount.

Features Example

Call 13 19 60 to talk to our friendly sales team

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