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Support: 1300 786 068
Billing: 1300 855 006
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Payment Options

Payment
You choose your method of payment with our range of different payment options. Please remember that all accounts are due in advance on a calendar-month basis.

Credit Card

This option allows a direct debit to your credit card. A receipt is emailed to you the same day that the payment occurs. A narration will appear on your bank statement that identifies the payment as being to Westnet Pty Ltd. It is simple and ensures that you do not get disconnected for non-payment of your account. To use this method, please follow the instructions below:

Option 1:

  1. Visit Westnet's MyAccount and fill out your details online.
Option 2:

  1. Download the file
    (You will need Acrobat Reader to view this file)
  2. Complete all details
  3. Send the original to:

    Westnet Pty Ltd
    GPO. Box C121, Perth
    Western Australia 6839

Direct Debit

This option allows a direct debit to your cheque or savings account. A receipt is emailed to you the same day that the payment occurs. A narration will appear on your bank statement that identifies the payment as being to Westnet Pty Ltd. It is simple and ensures that you do not get disconnected for non-payment of your account. To use this method, please follow the instructions below:
  1. Download the file
    (You will need Acrobat Reader to view this file)
  2. Complete all details
  3. Send the original to:

    Westnet Pty Ltd
    GPO. Box C121, Perth
    Western Australia 6839

BPay

You can pay your Westnet bill effortlessly over the phone or internet with BPAY. Simply use your financial institution's facilities or if you have not yet registered to pay by BPAY, then contact your financial institution for details. We have provided a list of financial institutions' web pages and phone numbers below for your convenience.

The Westnet BPAY Biller code is 68585. Your reference number to pay your account can be found on our MyAccount page.

For more details on using BPAY, please refer to http://www.bpay.com.au

If you choose to pay for Westnet services via BPAY, please ensure that you make your payment at least three working days prior to the due date to allow for delivery of the payment to Westnet.

Please call Westnet Accounts on 1300 855 006 if you wish to establish this method of payment for your account.

Post Payment Card

You can also use an Australia Post Payment Card to make payments to Westnet.

To request a payment card, please email with your account username and postal address details. You will then be issued with a specialised payment card that can then be taken into any Australia Post Office and allow you to pay by EFT, cash or cheque over the counter.

If you choose to pay for Westnet services via a Post Payment Card, please ensure that you make your payment at least four working days prior to the due date to allow for delivery of the payment to Westnet.

Please call Westnet Accounts on 1300 855 006 if you wish to establish this method of payment for your account.

Cash / Cheque

Westnet does accept payment on certain account types in the form of cheque or cash. Payment via cash or cheque must be made in advance and also cover any excess usage that may be incurred for the month prior.

All payments must be accompanied by the following information: customer ID #, account name and username.

If you choose to pay for Westnet services via cash or cheque, please allow adequate postal delivery time from your location to the Perth CBD to ensure the payment is received by Westnet prior to the due date.

Please call Westnet Accounts on 1300 855 006 if you wish to establish this method of payment for your account.


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