As calls come through to your business' busy main number, Line Hunt automatically connects calls to the next available line.
Line Hunt helps:
- increase the line capacity by adding lines without buying additional equipment;
- improve customer service as callers go through to the next available free line;
- share the load on fax machines because fax calls can go through to the next free fax machine
There are two Line Hunt options:
- Call Circulate - incoming calls are received first on your nominated line. When that line is busy, calls are automatically directed to the next available line;
- Call Share - incoming calls are equally distributed across every line in the group.
To activate Line Hunt, call the Westnet Business Solutions team on 1300 786 006.