Westnet Phone

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Sales & Support

Sales: 13 19 60
Support: 1300 786 068

Westnet Phone - What do I need?

It's easy to get connected with Westnet Phone. You'll need:

  • A working phone line
    Each phone service requires a working phone line with a dial tone. If needed, Westnet can organise for this to be connected on your behalf.

If you're signing up for Netphone too, you will need:

  • A broadband connection
    Netphone is Westnet's VOIP product, which lets you make calls through your broadband connection. You'll need to make sure you've got an active Westnet Broadband service for Netphone to work.
  • A VOIP adapter (ATA)
    This connects your telephone to your broadband modem/router. This comes in handy if your current broadband hardware isn't Netphone-ready. All Westnet adapters come pre-configured with all your account settings.
  • OR
  • A Netphone-enabled modem/router
    This is an all-in-one solution. With Netphone-enabled hardware, you won't need an adapter - just plug in a phone and start calling. Westnet's range of broadband hardware includes wireless options, and all come Netphone-ready.

Need an extra line?

Moving or building? Need an extra line? Westnet can arrange both reconnection of existing lines or connection of brand new lines into your home.

First service Additional services
In-place line connection
For premises with a phone line and dial tone - excludes brand new houses and apartments. This normally takes 2-4 working days. $59 $59
Telephone line connection with technician visit
For premises with a socket and line, but no dial tone. Normally takes 5-7 working days. Cost may vary depending on whether a physical connection is also required. $125 $75.50
New line connection
For premises with no previous phone connection, or for setting up additional lines. Normally takes 5-7 working days. $299 $179

Switch to Westnet Phone

It's easy to switch to Westnet Phone. After signing up, we look after the whole process - you won't even have to contact your current phone provider. Switch now for:

  • Seamless changeover with no downtime
  • No administration fees or compulsory costs
  • Internet & Phone on one simple bill when you bundle
  • ...and you get to keep your current phone number.

Sign up now or call 13 19 60 for assistance.

Netphone1 Netphone1 is Westnet's basic VOIP product, which lets you save money by making calls through your broadband instead of traditional phone lines.
Learn more about Netphone.
sign up now