Network Status

Network Status By Area

Severity ratings

  • Major
    • This is a large event that affects more than 5000 customers.
  • Serious
    • This is an event that affects more than 1000 customers.
  • Minor
    • This event affects up to 1000 customers.
  • Minimal
    • This event affect less than 20 customers.

Up-to-date information on network interruptions.

Severity Minor
Outage ID 3949845
Type Fault
Location Australia
Symptoms Some hosted email customers are unable to make changes to their email service.
Start Time 19/04/2015 17:30:00
Finish Time 27/03/2017 17:00:00
Last Updated 13/03/2017 18:54:08
Tech Summary Engineers are working to recover a database servicing some Westnet and hosted email customers. The server hosting the data has been rebuilt and works are ongoing to bring services back into production.
Notes Works to restore remaining services are ongoing.

Summary of Updates

2015-05-14 Westnet customers should now be able to make changes to their email services. While some hosted email customers may still be unable to make changes. Engineers are still working on full restoration of the issue.
2015-05-08 Engineers are still working to restore the functionality. Updates will be provided when available.
2015-04-29 Engineers are working to restore services.