Contact Numbers

Sales:
13 19 60

Support:
1300 786 068

Business Solutions:
1300 786 006

Accounts:
1300 855 006

Postal Address

GPO Box C121
Perth, WA 6839

Complaints process

Agent locator

Contact Westnet

To contact Westnet, select the most appropriate team from the list below. Please call 13 19 60 or email Westnet Sales for all sales enquiries.

Sales - Services for your home    
Phone: 13 19 60    
Fax: 1300 554 160    
Email: Westnet Sales    
Weekdays: 6:30am - 8:00pm WST
8:30am - 10:00pm EST
9:30am - 11:00pm EDT 		Weekends: 7:00am - 5:00pm WST
9:00am - 7:00pm EST
10:00am - 8:00pm EDT
 
Technical Support    
Phone: 1300 786 068    
Email: Westnet Support    
Weekdays: 24 hours a day, 7 days a week
(hours vary during the Christmas/New Year period)
Contact our Technical Support Team for assistance with your service, or find the answers in MyHelp, our user-friendly online support manual. If you are busy and require phone assistance, we can arrange for our team to call you back at a more convenient time.
 
Business Solutions    
Phone: 1300 786 006    
Fax: 1300 554 160    
Email: Business Solutions    
Weekdays: 8:30am - 5:00pm WST
10:30am - 7:00pm EST 		   
 
Applications - Broadband & phone application tracking  
Phone: 1300 887 387    
Fax: 1300 554 160    
Email: Westnet Sales    
Weekdays: 7:30am - 5:00pm AWST
9:30am - 7:00pm AEST
10:30am - 8:00pm AEDT		    
 
Accounts    
Phone: 1300 855 006    
Fax: 1300 554 160    
Email: Accounts    
Weekdays: 6:30am - 6:00pm WST
8:00am - 8:00pm EST 		Saturday: 7:00am - 5:00pm WST
9:00am - 7:00pm EST
If you have an enquiry relating to your Westnet account or service, contact our Accounts Team. Or you can manage and make changes to your service by logging into MyAccount.
 
Head Office    
Phone: (08) 9218 2600    
Fax: (08) 9218 2666    
Weekdays: 8:30am - 5:00pm WST / 10:30am - 7:00pm EST
Location: Level 1, 502 Hay Street, Subiaco, WA 6008
Postal Address: GPO Box C121
Perth, WA 6839
ABN: 50 086 416 908
 
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