Critical Information Summaries

Our Critical Information Summary archive includes information for our current products & services, as well as historical information dating back to 1 September 2012.

Residential

Mobile

Mobile Voice

Mobile Broadband (no longer sold)

Internet

Broadband

5G Home Broadband

Home Wireless Broadband

Cable

VDSL2

Dialup (no longer sold)

Naked (no longer sold)

Off-Net ADSL (no longer sold)

On-Net ADSL (no longer sold)

NBN™

Change Affecting Legacy NBN100/40 Residential Customers

NBN Fibre

NBN Fixed Wireless

NBN Satellite

Westnet NBN Seniors Card

Phone

Other

Business

Mobile

Internet

Phone

Other