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NBN™ Plans for ultimate peace of mind

We’re proud to be a national leader in customer service with a commitment to delivering great value, fast broadband internet with options to suit every family's needs. With our new Westnet NBN™ plans offering unlimited downloads at an affordable price, there’s no time like today to switch providers.

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1. Check availability

Already {{bob.a_brand}} customer? You can complete your order in {{bob.toolbox}}.

2. Select a plan

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Unlimited
Data


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up to {{ plan.speedDescription }}*

Min Cost {{ (plan.recurringCost * contract.contractLength) + plan.onetimeCost + additionalMinCost | currency }}
Min Cost {{ plan.recurringCost + plan.onetimeCost + additionalMinCost | currency }}
{{minTotalCostPerGb | currency}} per GB

Need help choosing the best plan for you?

Call 13 19 60

See more plans?

$99.99 - $119.99
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Unlimited
Data


{{ plan.planSpeedType }} download speeds
up to {{ plan.speedDescription }}*

Min Cost {{ (plan.recurringCost * contract.contractLength) + plan.onetimeCost + additionalMinCost | currency }}
Min Cost {{ plan.recurringCost + plan.onetimeCost + additionalMinCost | currency }}
{{minTotalCostPerGb | currency}} per GB

Need help choosing the best plan for you?

Call 13 19 60

Additional once off $300 nbn™ New Development charge applies if your premises is identified by nbn™ as being within the site boundary of a new development.

* NBN™ Speeds: These speeds are maximum connection speeds as provided by nbn™. Actual throughput speeds may be slower and could vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by Westnet. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. The Basic speed option has a maximum upload line speed of up to 1Mbps. The Boost speed option has a maximum upload line speed of up to 5Mbps. The Max speed option has a maximum upload line speed of up to 40Mbps. Learn more about NBN™ speeds.

^ Included calls subject to Acceptable Use Policy.

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Top 20 Destination flags

3. Select contract length

No lock-in contract ({{ contractCost(0) | currency }} activation fee)
24 month contract ({{ contractCost(24) | currency }} activation fee)
Optional included Wi-Fi modem.

4. Include Fetch TV?

Fetch TV + Mini set top box

The Fetch Mini set top box comes with a selection of 30 movies included every month through Fetch Movie Box as well as catch-up TV and popular entertainment apps like Netflix and Stan^ built-in. Rent or buy from over 5000 movies.

Learn more about Fetch TV

Fetch mini
+ $99 upfront for set top box

^Netflix and Stan streaming memberships required. More information at netflix.com/iinet and stan.com.au

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Enjoy your favourite news, dramas, music, movies, food, lifestyle and spiritual shows in your language with no satellite dish required.

5. Do you need a modem?

{{ modem.displayName }} (only on a 24 month contract)

$10 delivery fee applies

No thanks, I have my own modem

Not sure if your modem will work?

To keep things simple, we recommend our Included WiFi Modem or TG789 Broadband Gateway, which will support your NBN™ broadband and included Netphone service.

Most standard broadband modems do not support all types of NBN™ broadband. If you wish to use your own modem, please check with the manufacturer to make sure it can support your NBN™ service.

To use Netphone, your modem must be VoIP compatible. If your modem doesn't support VoIP, you'll need to purchase an additional device called an Analogue Telephone Adaptor (ATA) in order to use your Netphone service.

Not all VoIP compatible modems will support your included Netphone service.

Learn more about Westnet modems and how they work with the NBN.

You’ll need one of our modems to support the type of Westnet NBN™ broadband and Netphone available in your area.

We’ve already selected a compatible option above for you, but you can choose a 24 month contract to receive this modem for $0 upfront. $10 delivery fee applies.

6. Sign up now

All Westnet Residential NBN Fibre and NBN Wireless plans come with

20 email addresses

1GB webspace

Complimentary email protection

against virus & spam threats

No excess quota usage charges

We simply shape all excess use

24/7 customer service

Support when you need it most

Contract flexibility

Change between plans at any time

Download speeds

Basic

*Download speed: up to 12Mbps    Upload speed: up to 1Mbps
A basic speed to cover the essentials. Ideal if you're a small household with one or two devices connected. If you're unsure which speed you need, it's a great place to start. You can always upgrade later.

Boost

*Download speed: up to 25Mbps    Upload speed: up to 5Mbps
Perfect for families and households with multiple devices and broadband users. This plan provides extra speed to go around, so everyone is happy.

Max

*Download speed: up to 100Mbps    Upload speed: up to 40Mbps
Got the need for speed? This is our fastest option and is sure to impress. If you work/study from home or have a household full of gamers and media-buffs, this will be right up your alley.

* NBN™ Speeds: These speeds are maximum connection speeds as provided by nbn™. Actual throughput speeds may be slower and could vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by Westnet. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. Learn more about NBN™ speeds.

Netphone (VoIP) Call Rates & Info

NBN Plan
NBN 250 BasicNBN Unlimited BasicNBN Unlimited Boost Incl LN CallsNBN Unlimited Boost Incl LNM CallsNBN Unlimited MAXNBN Unlimited MAX Incl LN CallsNBN Unlimited MAX Incl LNM Calls
Local calls
15c/call
untimed
15c/call
untimed
Included Included15c/call
untimed
Included Included
Standard National calls
15c/call
untimed
15c/call
untimed
Included Included15c/call
untimed
Included Included
Standard Australian Mobile calls
29c/min
(per 30 second block)
29c/min
(per 30 second block)
29c/min
(per 30 second block)
Included29c/min
(per 30 second block)
29c/min
(per 30 second block)
Included
1300 and 13 numbers
30c/call
untimed
30c/call
untimed
30c/call
untimed
30c/call
untimed
30c/call
untimed
30c/call
untimed
30c/call
untimed
International calls
From 5c
per min
From 5c
per min
From 5c
per min
From 5c
per min
From 5c
per min
From 5c
per min
From 5c
per min
View international call rates

Download the Netphone Critical Information Summary

Learn more about NBN™ Netphone.


Netphone uses VoIP (Voice over IP) technology and works just like a normal phone. To get your Netphone up and running, you'll need in your home:

A phone handset
Netphone works just like a normal phone. To start using it, all you need is a standard phone plugged into your VoIP-enabled broadband modem.
Which means you also need...

A VoIP enabled broadband modem
Time for a shameless plug: we recommend using our available modems because they're easy to set up and play well with NBN™. Unless you use...

a VoIP adapter (ATA)
If you're not ready for a VoIP-enabled modem, an ATA device will let you plug in your phone handset for Netphone calls.

You may require a Westnet-provided modem to support the type of Westnet NBN™ Netphone available in your area.

Data packs

So you've gone a bit crazy on the old downloads. Don't sweat it, we've all been there - just pick up an Westnet Data Pack to replenish your monthly broadband quota. It's a bit of extra quota added to your Peak, Off-Peak or Anytime allowance for full-speed access when you want it. Available through MyAccount . And we promise not to tell anyone. Honest.

$10

provides 10GB
extra usage

$15

provides 20GB
extra usage

$30

provides 50GB
extra usage

$50

provides 100GB
extra usage

$80

provides 200GB
extra usage

Learn more about our data packs.

Terms Summary

  • Our activation fee of $79.95 applies to standard NBN™ service connections unless otherwise specified. Non-standard or additional installations may incur charges payable by you - NBN™ (or Westnet where applicable) will advise you of any applicable charges.
  • When you sign up for a 24-month contract;
    • your activation fee is waived – saving $79.95 ($99.95 for NBN™ Satellite).
    • you can elect to receive a new WiFi modem for $0. A $10 delivery fee applies.
  • Both uploads and downloads count towards your monthly quota.
  • If you have a monthly data quota and you exceed it, your download and upload speeds are shaped to 256/256kbps for the remainder of your billing month.
  • You may switch between our NBN™ plans at any time without incurring contract break fees. A plan change fee applies when switching to a plan of equal or lesser value.
  • As of 1st April 2016, nbn™ introduced a connection charge of $300 for each new connection order within a New Development Location. If you are connecting within a development area you may be liable for this charge. More information on these charges can be found here.
  • Once the NBN™ roll out has been completed in your area, services over the legacy copper & HFC (Cable) network will no longer be available at your premises and any copper & HFC (Cable) services that are still connected at your premises on the Disconnection Date are liable to be disconnected. Westnet Cable services in Geelong, Mildura and Ballarat are not subject to this disconnection.
  • The installation of NBN™ FTTN or FTTB may disconnect the current copper-line telecommunications service that is connected to your premises.
  • Please be aware any existing ancillary services and devices that rely on your copper-line telecommunications service will no longer work unless you move them to the NBN™ (such as medical alarms, back-to-base alarms, personal response systems, fax machines and EFTPOS). Please check with your device/service manufacturer or provider to see if the device is NBN™ compatible.
  • Customer equipment (such as new or existing cabling and telecommunications outlets) beyond the network boundary point may not work when you connect to NBN™. You may require a registered cabler to connect these to your NBN™ service. You will be responsible for the cost of any such cabling work.
  • Where your NBN™ service includes a battery backup;
    • A fully charged battery in perfect condition may last up to 11 hours. If the battery is not fully charged, kept in sub-standard conditions or is aged, it may last for less than three hours.
    • If your telephone requires mains power to function, then it will remain inoperable in a power outage, even if you have a battery backup unit.
    • It is your responsibility to check and maintain the batteries. Instructions are available here.
  • Netphone is a VoIP service included with every NBN™ and NBN™ Wireless plan. To use it, you will require a phone handset and VoIP-compatible modem.
  • For calls on Netphone and Fibre Phone;
    • Timed international calls are charged per second.
    • Calls to Australian mobile numbers are charged per 30 second block.
    • Included calls are subject to our Acceptable Use Policy.
  • Depending on the type of NBN™ broadband and Netphone available in your area you may require an Westnet-provided modem.
  • Features on Netphone may vary. Learn more about phone services on the nbn™ network.
  • NBN™ Fibre Phone plans must be paired with an active Westnet NBN™ Fibre (FTTP) service. If your NBN™ plan is cancelled, your Fibre Phone service will also be cancelled.

For more information, please refer to our terms, fees & guarantees.