Download speeds

Basic (nbn12)

A basic speed to cover the essentials. Ideal if you're a small household with one or two devices connected. If you're unsure which speed you need, it's a great place to start. You can always upgrade later.

Boost (nbn25)

Perfect for families and households with multiple devices and broadband users. This plan provides extra speed to go around, so everyone is happy.

Factors that may affect your NBN™ connection speed

NBN™ Signal Interference
This applies to NBN™ Satellite and Fixed Wireless connections during severe weather conditions, or when the dish/antenna is physically obstructed.
Quality and capability of hardware
This can include modems, WiFi routers and Ethernet or phone cables.
WiFi signal interference
You can learn how to improve your home or office’s WiFi signal here.
Number of connected devices
When too many devices share the same bandwidth, data flow is limited
Network Congestion
For example, when speeds slow during peak traffic in the evenings.
Which content is being accessed
There may be insufficient server capacity or other issues affecting a specific website or online game.

* NBN™ Speeds: Actual speeds may vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by Westnet. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. Typical Evening Speed indicates download speed and is measured between 7pm and 11pm. Learn more about NBN™ speeds.

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Reseller Note:

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Any sale you make will be associated with you.

You are selecting a new product and plan for the relocation of your {{oldPlanName}} service at {{oldAddress}}.

You are upgrading your {{oldPlanName}} service at {{oldAddress}}.

NBN™ Wireless Plans

Future-proof your internet with a Westnet NBN™ Wireless plan. With the speed and included Netphone call options to suit you, our award-winning customer service makes getting fast internet on the NBN™ easy.

Loading plans...
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1. Check availability

Already {{bob.a_brand}} customer? You can complete your order in {{bob.toolbox}}.

2. Select a plan

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Unlimited
Data


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Learn more

Fetch Entertainment Bundle

(Optional offer on 24 month plan)
show less show more
  • Fetch Set Top Box
  • Stream from Netflix, Stan subscriptions, YouTube and Catch Up TV straight to your big screen
  • Access the latest TV shows & Movie Blockbusters
  • 30 pre-selected movies each month
Min Cost {{ (plan.recurringCost * contract.contractLength) + plan.onetimeCost + additionalMinCost | currency }}
Min Cost {{ plan.recurringCost + plan.onetimeCost + additionalMinCost | currency }}
{{minTotalCostPerGb | currency}} per GB

Need help choosing the best plan for you?

Call 13 19 60

†Additional $59.99 setup fee applies for optional Fetch Entertainment Bundle.

Additional once off $300 nbn™ New Development charge applies if your premises is identified by nbn™ as being within the site boundary of a new development.

* NBN™ Speeds: Actual speeds may vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by Westnet. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. Typical Evening Speed indicates download speed and is measured between 7pm and 11pm. Learn more about NBN™ speeds.

^ Included calls subject to Acceptable Use Policy.

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Top 20 Destination flags

3. Select contract length

No lock-in contract ({{ contractCost(0) | currency }} activation fee)
24 month contract ({{ contractCost(24) | currency }} activation fee)
Optional included Wi-Fi modem.

4. Include Fetch?

Fetch Banner
Fetch
for the first 24 months

Set top box

Easy watch apps

30 movies each month*

Premium Channels

Includes one premium channel pack of your choice

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Fetch Mini setup $59.99. *30 pre-selected movies each month. Fetch requires min speed of 3Mbps. Subscriptions required for Netflix and Stan.

Choose your TV Channel Packs

Your choice of TV Channel Packs (first channel pack +$5/month) (additional packs +$6/month)

{{iptvPack.displayName}} - Included
- ${{iptvPack.recurringCost}} /mth
Disney JuniorDisney ChannelDisney XDNickelodeonNick JrCartoon NetworkZooMooBoomerangCBeebiesBabyTV
{{iptvPack.displayName}} - Included
- ${{iptvPack.recurringCost}} /mth
E! EntertainmentESPNESPN 2Comedy CentralMTV Music TelevisionMTV MusicMTV DanceSpikeStyleeGG NetworkEdgeFashion TV
{{iptvPack.displayName}} - Included
- ${{iptvPack.recurringCost}} /mth
Universal ChannelSyfyBBC UKTVBBC FirstTVH!tsMTV Classic13th Street111 very funnyC Music Channel
{{iptvPack.displayName}} - Included
- ${{iptvPack.recurringCost}} /mth
National Geographic ChannelNat Geo WildNat Geo PeopleHGTVBBC KnowledgeFood NetworkTravel ChannelBBC World NewsCNNCNBCAl Jazeera EnglishFrance 24euronewsNDTV 24X7Channel NewsAsiaCGTNBloomberg Television

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Get beIN SPORTS on Fetch. Be it the English Championship, League 1 & League 2, the Italian Series A, German Bundesliga, Capital One Cup, Scottish Football, UEFA Europa League, England Internationals, African Cup of Nations Qualifiers, RBS Six Nations, European Champions Cup or the European Challenge Cup, beIN SPORTS has it covered.

Enjoy your favourite news, dramas, music, movies, food, lifestyle and spiritual shows in your language with no satellite dish required.

&tvBindassET NowNews18RishteySony MAXTimes NowUTV MoviesZee PunjabiZee TVColorsStar PlusARY DigitalLife OKSETSABSahara OnePTC PunjabiZee CinemaStar GoldMTV IndiaNDTV 24X7NDTV IndiaNDTV Good TimesGeo NewsGeo EntertainmentZingHum TV
VivaTVGMA News TV InternationalAksyon TVKapatid TV5GMA Life TVGMA Pinoy TVAudio – DZBBAudio – DWLS
TVB JadeTVB NewsTVB Entertainment NewsSony OneKBS World
CCTV-NewsCCTV OperaCCTV EntertainmentChina Movie ChannelBeijing TVTVSJSBC InternationalHunan TV WorldFujian Straits TVChina Yellow River TVZhejiang TVAnhui TVChongqing TVChina Tianjin TVSichuan TVGuangxiTaishan TVXiamen StarShenzhen TV
KMTVArirangKBS WorldONE SingaporeChannel M
For an additional $250:

Record up to 585 hours of SD TV

Record up to 6 shows at once

Series Tag to record every episode

Set recordings remotely via the fetch mobile app

Fetch Mighty

{{ signupAction != 'Relocation' ? '5' : '4' }}. Do you need a modem?

Some NBN™ applications require you to purchase an $89 modem, supplied by us, in order to receive your service (discounted to $0 on a 24 month contract). This requirement is confirmed in your signup cart.

No thanks, I have my own modem

{{ !isCategorySelected('Modem') ? "Selected" : "Select" }}
Not sure if your modem will work?

To keep things simple, we recommend our Included WiFi Modem or TG-1 Broadband Gateway, which will support all types of NBN™ broadband and your Included Netphone service.

Most standard broadband modems do not support all types of NBN™ broadband. If you wish to use your own modem, please check with the manufacturer to make sure it can support your NBN™ service.

To use Netphone, your modem must be VoIP compatible. If your modem doesn't support VoIP, you'll need to purchase an additional device called an Analogue Telephone Adaptor (ATA) in order to use your Netphone service.

Learn more about Westnet modems and how they work with the NBN.

{{ signupAction != 'Relocation' ? '6' : '5' }}. Sign up now

Shaped Speed: 256/256Kbps Learn more

Shaping is the term used to describe the slowing of a connection that’s exceeded its allocated monthly download allowance.

  • Connections with Anytime quota will be shaped once the total allocated allowance has been reached.
  • For connections featuring Peak and Off-Peak quota, shaping’s only applied to the period in which the allowance has been reached.

We never charge excess usage fees on plans featuring shaping, but you can always purchase a Data Pack to replenish your quota and get back to full speed.


Learn more about NBN™ speeds.

All Westnet Residential NBN Fibre and NBN Wireless plans come with

20 email addresses

Complimentary email protection

against virus & spam threats

No excess quota usage charges

We simply shape all excess use

24/7 customer service

Support when you need it most

Contract flexibility

Change between plans at any time

NBN™ Download speeds

Download speeds

Basic (nbn12)

A basic speed to cover the essentials. Ideal if you're a small household with one or two devices connected. If you're unsure which speed you need, it's a great place to start. You can always upgrade later.

Boost (nbn25)

Perfect for families and households with multiple devices and broadband users. This plan provides extra speed to go around, so everyone is happy.

Factors that may affect your NBN™ connection speed

NBN™ Signal Interference
This applies to NBN™ Satellite and Fixed Wireless connections during severe weather conditions, or when the dish/antenna is physically obstructed.
Quality and capability of hardware
This can include modems, WiFi routers and Ethernet or phone cables.
WiFi signal interference
You can learn how to improve your home or office’s WiFi signal here.
Number of connected devices
When too many devices share the same bandwidth, data flow is limited
Network Congestion
For example, when speeds slow during peak traffic in the evenings.
Which content is being accessed
There may be insufficient server capacity or other issues affecting a specific website or online game.

* NBN™ Speeds: Actual speeds may vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by Westnet. Devices connected by WiFi may experience slower speeds than those connected by Ethernet cable. Typical Evening Speed indicates download speed and is measured between 7pm and 11pm. Learn more about NBN™ speeds.

NBN™ Phone Call Rates & Info

Netphone rates (NBN Wireless)
NBN Plan NBN 500
Basic
NBN Liimitless
Basic
NBN Liimitless
Boost Incl LN Calls
NBN Liimitless
Boost Incl LNM Calls
Local calls 15c untimed 15c untimed Included Included
Standard National calls 15c untimed 15c untimed Included Included
Standard Australian Mobile calls 29c per min
(per 30 sec block)
29c per min
(per 30 sec block)
29c per min
(per 30 sec block)
Included
International calls From 5c per min From 5c per min From 5c per min From 5c per min
1300 and 13 numbers 30c/call untimed 30c/call untimed 30c/call untimed 30c/call untimed
View international call rates

Download the NBN™ Phone Critical Information Summary


NBN™ Wireless plans include access to NBN™ Netphone as your phone service.

Netphone

Netphone uses VoIP (Voice over IP) technology and works just like a normal phone. To get your Netphone up and running, you'll need in your home:

A phone handset
Netphone works just like a normal phone. To start using it, all you need is a standard phone plugged into your VoIP-enabled broadband modem.
Which means you also need...

A VoIP enabled broadband modem
Time for a shameless plug: we recommend using our available modems because they're easy to set up and play well with NBN™. Unless you use...

a VoIP adapter (ATA)
If you're not ready for a VoIP-enabled modem, an ATA device will let you plug in your phone handset for Netphone calls.

You may require an Westnet-provided modem to support the type of Westnet NBN™ phone and broadband available in your area. This requirement is confirmed in your signup cart

Learn more about NBN™ Phone.

NBN™ Data packs

So you've gone a bit crazy on the old downloads. Don't sweat it, we've all been there - just pick up an Westnet Data Pack to replenish your monthly broadband quota. It's a bit of extra quota added to your Peak, Off-Peak or Anytime allowance for full-speed access when you want it. Available through MyAccount . And we promise not to tell anyone. Honest.

$10

provides 10GB
extra usage

$15

provides 20GB
extra usage

$30

provides 50GB
extra usage

$50

provides 100GB
extra usage

$80

provides 200GB
extra usage

Learn more about our data packs.

NBN™ Plans Terms Summary

  • Our activation fee of $79.95 applies to standard NBN™ service connections unless otherwise specified. Non-standard or additional installations may incur charges payable by you - NBN™ (or Westnet where applicable) will advise you of any applicable charges.
  • When you sign up for a 24-month contract;
    • your activation fee is waived – saving $79.95
    • you can elect to receive a new WiFi modem for $0. A $10 delivery fee applies.
  • You may switch between our NBN™ plans at any time without incurring contract break fees. A plan change fee applies when switching to a plan of lesser value.
  • As of 1st April 2016, nbn™ introduced a connection charge of $300 for each new connection order within a New Development Location. If you are connecting within a development area you may be liable for this charge. More information on these charges can be found here.
  • Both uploads and downloads count towards your monthly quota.
  • If you exceed your monthly NBN™ quota, your download and upload speeds are shaped to 256/256kbps for the remainder of your billing month. Unlimited plans do not have a quota limit.
  • Customer equipment (such as new or existing cabling and telecommunications outlets) beyond the network boundary point may not work when you connect to NBN™. You may require a registered cabler to connect these to your NBN™ service. You will be responsible for the cost of any such cabling work.
  • NBN™ Phone is a phone service that is offered with your NBN™ Wireless plan. To use it, you will require a standard phone handset (approved for use in Australia) and VoIP-compatible modem.
  • For calls on NBN™ Phone;
    • Timed international calls are charged per second.
    • Calls to Australian mobile numbers are charged per 30 second block.
    • Included calls are subject to our Acceptable Use Policy.
  • You are required to waive your rights under the Customer Service Guarantee to be supplied an NBN™ Phone service.
  • You may be required to purchase an Westnet-provided modem to be supplied with an Westnet NBN™ service. This requirement is confirmed in your signup cart.

For more information, please refer to our terms, fees & guarantees.

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